Hello!

I’m Jennifer Segovia,

a UX Strategist and Designer.

EXPERIENCE

I've helped companies of all sizes and industries achieve business results by improving the user experience of their product or service. I've worked with clients clients in the Fintech, Healthcare, Real Estate, and Technology space.


I have over 15 years of experience working across the UX spectrum from ideation and discovery to fully flushed out and annotated high fidelity mockups. I have lead teams of designers from 5 to 15 and am passionate about helping designers grow. Some companies I've done work for: Atlassian, Deloitte, TripAdvisor, as well as other companies in the Industrial Pricing, Application Development, and Human Resources sectors.

Work History

2020 – present

Owner at MUXA Design Studio


2020 – 2022

Director of Design at Predictive UX


2013 – 2020

UX & Product Design Manager at Deloitte


2012 – 2013

UX Designer at TripAdvisor


Education

  • 2004-2007

BA Graphic Design

  • Miami International University of Art & Design


2004

National Art Honor Society Scholarship Recipient

Contact

Contact

jen@muxa.design

CLIENT FEEDBACK

Screenshots of reviews and testimonials from my Upwork profile

SERVICES

UX STRATEGY

• Discovery workshop

• Creative brainstorming

• Design Thinking workshop

• User needs analysis

• Heuristic evaluation

• Team building workshops

• UX education

• Design Ops

• Competitor Analysis

• Process improvement


UX RESEARCH


• User intervies

• A/B testing

• Empathy mapping

• Card sorting

• User needs prioritization

• Analysis of analytics

• Product validation

• Usability testing


PRODUCT DESIGN


• Information Architecture

• User flows

• Wireframes

• Prototypes

• Inclusive design

• WCAG 2.2 accessibility

• Data visualization

• Visual design

• Design system

• Design sprints


SELECTED CLIENTS

Let’s chat